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There are two options to reset your password:
1. We can reset your password for you but you have to provide the verification token that was sent to you via email. (@Shaun, I am not sure how to rephrase this. )
Note: We can't reset the password login account unless we are authorized by the user to do so. Which means, we can only reset your password once you have provided the verification token that was sent to you via email. This is an information security feature.
Please know that we can't reset the password login account unless we are authorized by the user to do so. Which means, we can only reset your password once you have provided the verification token that was sent to you that looks like this (screenshot below). This may appear inconvenient on your part but please note that this is an information security feature.
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| 1 | Go to the eGIVING website: https://egiving.org.au or https://egiving.org.nz | |
| 2 | At the right bottom of the eGIVING page, click the MyAdventist icon. |
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| 3 | You will then be directed to the MyAdventist page. Click Password login |
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| 4 | Click the I forgot my password link. |
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| 5 | Enter your email address, click reCAPTCHA and then click Continue |
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| 6 | You will then receive an automated email from noreply@adventist.org.au confirming the request for password reset and then you can click the reset this password link to reset your password. |
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