Package tickets allow the combination of two or more tickets for sale, in one single "package ticket". This feature is available in Events Registration version 2.
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Adding/removing tickets included in the package ticket
Note Note that tickets may be added or removed from a package ticket before the package ticket is sold. Once one or more package tickets are sold, individual tickets cannot be added or removed from the package ticket.
| 1 | Doubleclick Double-click to open the package ticket, click the Package tab |
| 2 | To add a ticket to the package In the Available list, scroll down to find the required ticket, click the checkbox next to the ticket name. Ticket now appears in the Included list.
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| 3 | To remove an included ticket In the Included list, scroll down to find the required ticket, click the checkbox next to the ticket name. Ticket now appears in the Available list.
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| 4 | Click Save |
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Over Allocated package ticket
Where a greater the number of package tickets are Total Tickets listed for sale for a package ticket is greater than the number of their the package's available components ('child' tickets), the number of 'Over Allocated' tickets is displayed. Only 'Available' tickets can be selected/purchased by attendees, 'Over Allocated' tickets are not available for sale.
e.g. An event organiser creates a Books ticket with 75 available, and a CDs ticket with 60 available, and a Resources ticket (package of Books and CDs ticket) with 75 available. The Resources ticket will immediately show 15 Over Allocated in the package. Once the event goes live, an attendee purchases 5 CDs, then the Resources ticket will show 20 Over Allocated.
Adjusting an Over Allocated package ticket
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- Where the Package ticket is comprised of a number of 'child' tickets, do not set any of the 'child' tickets to be a package ticket themselves.
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