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Email/account is already in use

If you are receiving the error below when trying to create an account then this article is for you:

Email/account is already in use. Please use the 'Recover Account' option if you forgot your password.

 

Option 1

It is advised that you create a new email account to be used with the account. With a free email service such as gmail or hotmail

If you need help linking your gmail account to MyAdventist see Google login for MyAdventist

Option 2

if you and your spouse share one email address then option 2 is for you

If you are seeing the error above all you need to do is add a +MyAdventist just before the @ sign as shown below:

Emails sent to your email address with the +MyAdventist still appear in your email in box

Understanding the +MyAdventist

The + has a very useful meaning for almost all email services, as the characters after it are ignored

ie, Email+MyAdventist@adventist.org.au and Email@adventist.org.au are treated as the same email address

As the +MyAdventist part of the email address is ignored

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