If you have tried to create a new myAdventist Password account and are receiving an error "Unable to create profile", the email address/account is already in use. This means it has already been set-up within myAdventist.

Option 1 - Recover My Profile for that email address/account.

• If you have a Password account already set-up, follow the instructions to How to recover my profile in MyAdventist
• If your account is a Staff account (usually 'name@adventist.org'), return to myadventist.org and click Staff to login this way; contact your local Site IT for assistance if you need a password reset.
• If you use a Federated Login (Microsoft, Gmail, Yahoo, Facebook), return to myadventist.org and click the Microsoft/Gmail/Yahoo/Facebook button to login this way; follow their password reset instructions if you need to reset your password.

Option 2 - create a new account with myAdventist

• To create a new Password account, see How to create a password login account in MyAdventist
• If you require a new Staff account, contact your local Site IT for assistance.
• To create a new account using a Federated Login (Microsoft, Gmail, Yahoo, Facebook), first create an account with that provider (navigate to their website and step through their instructions). Return to myAdventist.org and click the Microsoft/Gmail/Yahoo/Facebook button, enter your login details for the new account you've just set-up, then click the button to authorise myAdventist to authorise login via this provider. How to Create a Google Login Account in MyAdventist and video Google login for MyAdventist

Note re using "+" in a gmail email address.

Gmail allows a "+" to be added in an email address, where characters after the "+" are ignored, e.g. Email+myadventist@gmail.com and Email@gmail.com are treated as the same email address