Reversing a payment that has been done can only take place if the period has not been closed.
1 | Go to the Expense menu, then click Payment Search. |
2 | Search for the incorrect payment that you wish to reverse. |
3 | Highlight the line and click the button. |
4 | This will bring up a warning box. If you are sure you want to reverse this entry, click OK. |
5 | This will bring you to the Payment Entry screen with all the reversal details. Check all details are correct. |
6 | Enter a Reversal Reason. |
7 | Click Save to action the Reversal. |
8 | If you don't want to reverse the transaction, click Cancel to exit this screen. |