Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 2 Next »

Has an attendee been refunded?

Use the Statements Report to identify if an attendee has been refunded
 

1

  1. Login to Events and click the Reports button at the top
  2. Select your Event from the drop-down list
  3. Select Statements from the Report drop-down list
  4. Click the Show Report button


 

2

Identify a Cancelled statement from the list (shows a red "X" in the "Pd" (Paid) column. Click the View this statement button


 

3

The Statement will show "Cancelled" immediately underneath the Statement number, and the Tax Invoice & Credit Note Details will show the amount refunded.


 

 
 
 
 
 
 
 
 
 
 
 

  • No labels