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Has an attendee been refunded?
Monday, 25 July 2016
11:32 AM
 
Use the Statements Report to identify if an attendee has been refunded
 

1
    1. Login to Events and click the Reports button at the top
    2. Select your Event from the drop-down list
    3. Select Statements from the Report drop-down list
    4. Click the Show Report button


 

2

Identify a Cancelled statement from the list (shows a red "X" in the "Pd" (Paid) column. Click the View this statement button


 

3

The Statement will show "Cancelled" immediately underneath the Statement number, and the Tax Invoice & Credit Note Details will show the amount refunded.


 

 
 
 
 
 
 
 
 
 
 
 

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