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Reversing a payment that has been done can only take place if the period has not been closed. 

Payment Search Reversal

1Under Go to the Expense Menumenu, select then click Payment Search.
2Search for the incorrect payment that you wish to reverse.
3

Highlight the line and click the

 Reverse

Image Added button.

4

This will bring up a warning box. If you are sure you want to reverse this entry, click OK. 

5

This will bring you to the Payment Entry screen with all the reversal details. Check all details are correct. 

6

Enter a Reversal Reason.

7

Click Save to action the Reversal. 

8

If you don't want to reverse the transaction, click Cancel to exit this screen.