Reversing a payment that has been done can only take place if the period has not been closed.
Payment Search Reversal
| 1 | Under the Expense Menu, select Payment Search. |
| 2 | Search for the incorrect payment. |
| 3 | Highlight the line and click the Reverse button. |
| 4 | This will bring up a warning box. If you are sure you want to reverse this entry, click OK. |
| 5 | This will bring you to the Payment Entry screen with all the reversal details. Check all details are correct. |
| 6 | Enter a Reversal Reason. |
| 7 | Click Save to action the Reversal. |
| 8 | If you don't want to reverse the transaction, click Cancel to exit this screen. |