Reverse a Receipt

Receipts that have been printed or emailed must be reversed if a mistake was made. Receipt entries that have not been printed or emailed can be edited or deleted if they are incorrect. 

1. Go to the Income menu, then click Receipt Search.

2. Search for the incorrect entry.

3. Highlight the line and click the Reverse button.

4. This will bring up a warning message. If you are sure you want to reverse this entry, click OK. 

   Note: if the receipt has been selected on a Bank Deposit entry, and/or reconciled on a bank reconciliation, a warning message will appear about this.
    

   The entry must be unreconciled and/or the bank deposit reversed before the receipt can be reversed.

5. Check that all details are correct. 

6. In the Reversal Reason field, enter the reason that the receipt is being reversed.
   
   
   

7. Click Save to record the reversal.